PRIVACY POLICY

Thank you for visiting our online store and community. We respect your privacy.

In order for us to process your selection and manage payment arrangements, or to contact you, we will need to collect personal information from you. 

We may use this information when you enter our competitions or challenges, or to send you material about future Shaka Surf Supply related activities and events (and) or to conduct market research. We do this to ensure our girls get the best products and our community, charities and business thrives. In order to do this, we may need to provide this information to organisations that provide services to us such as mailing/ delivery houses. We use cookies and tracking to understand and interpret activity on our site, and to improve or customise it's content. We may use cookies to personalise your experience with us. You may also receive advertising or promotions from time to time that matches the information you have sent us. By purchasing our products, or signing up for our newsletters, you agree to the above tracking and marketing by Shaka Surf Supply.

Information provided to us via our website, google, or social platforms may be viewed and perhaps shared by other people. We cannot monitor or prevent sharing of this information by third parties. This also applies if we are linked to, or partner with other sites or businesses.

Any social images tagging our brand @shakasurfsupply or @shakaactivewax, are given the right to be shared across social media and website content - we may also use these for paid marketing campaigns unless you contact us directly and revoke this right. We will happily abide by any revoking of any images you are responsible for creating, or appear in. Your happiness and safety is very important to us.

You will be included in our marketing materials or tracking if you:

  • have bought something from our website or at one of our events or pop-up stores such as markets

  • have signed up to receive marketing emails from us via mailing list prompts

  • have entered any of our promotions/competitions

  • follow us on social media

  • attended any of our events

  • interact with us on social media

Our aim is to create a higher experience for you and consider the information we gather in the building of our brand. Should you wish to discuss any of your personal information with us, please contact one of our friendly team on hello@shakaactive.com.au

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

YOUR DUTY TO INFORM US OF CHANGES It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during the period of your interactions with us.